Mobile websites show your complete inventory including photos. 30% of users are accessing websites via their phones - don't miss out on this market!more info
Send video to your customers. eVideoStudio delivers video through our wizard with dynamic links that are not marked as spam.more info
Allow one-on-one chat assistance in real-time directly from your website.more info
Waiting Room Videos
As a dealer you have one place that you do not sell anything that is the waiting room. We have creatively edited videos that promote your specific manufacturers.more info
Better Customer Experience. Improved Customer Retention.
"Customers" encompass two main strategies: customer acquisition and customer retention. The biggest difference, from a budget perspective, is that the customer acquisition can cost up to 10 times more than customer retention. It's the customer experience that drives your customer retention model.
According to the National Sales Association, where sales occur in the sales cycle is as follows:
- 2% of sales are made on the 1st contact
- 3% of sales are made on the 2nd contact
- 5% of sales are made on the 3rd contact
- 10% of sales are made on the 4th contact
- 80% of sales are made on the 5th-12th contact
This shows that every dealer should be using a customer retention system.
If you purchase leads or have leads delivered to you by email, Super CRS can capture the lead data from emails. The system logs into an email account and parses the lead data from the emails delivered to that box. Once the data is parsed, it will post directly under the Leads tab.
Post vehicle ads to craigslist with one click! Multiple templates to choose from.
- Lead Assignment
- Craigslist leads
- Lead sources
- Staff performance
- Most popular vehicle makes
- Most popular color
- Zip code sales
- Popular years
Learn more about the ways in which improving the customer experience can increase customer retention.
Contact us today.